Visuals, drawings, communication, travels, and much more
I read in the train this Leandro Herrero’s article on the three models of change and to better remember it I sketched it.
In a nutshell, the article rightly says that traditional change management, the destination model, is often just a one–off. The journey model is about learning and experience. And the building model is about creating a long term culture with change-ability in the organisation DNA.
My colleague Valeria Croce asked me to record visually two fantastic sessions she organised on “Trust” with renowned speakers. I reproduce here, to accompany my visual notes, the essential passages of the articles that Valeria wrote after the sessions, as a report.
To trust each other at work is even more important in the context of hybrid or remote work, with limited human interaction and the difficulty to reach out to new people!
Chris Tamdjidi shared with us the evidence and learnings he collected through the years working with teams inside and outside the Commission, focussing on the important role of trust in teamwork. He observed that:
This is why it is important to build team habits that help strengthen collaboration, team resilience and trust, especially in a hybrid environment. These habits are: Habits of attention; of connection; and of positivity.
Trust is critical to create an environment where colleagues collaborate, share knowledge, engage and contribute to the achievement of the shared purpose. Yet, trust-based relationships require time to be built. What can we do to start building trust from the very beginning of a new collaborative project with colleagues from outside our team or unit?
Hilary Sutcliffe and Vanja Skoric shared lessons they learned working for over 130 civil society projects.In a nutshell, they identify four areas, where most barriers to trust and collaboration can be found, namely:
Three aspects that are crucial to overcome barriers are: A (truly) shared purpose; a trustworthy process (based on seven drivers of trustworthiness: openness, integrity, competence, inclusion, respect and fairness); and a visible impact.
Three drawings to illustrate in an offbeat way, and probably memorable way, the participants’ conversations during a session on knowledge management.
The session hosted by Huy-Hien Bui and Fania Pallikarakis, whose full title is “Knowledge Management and Collaboration in international organisations: Edge or Curse?”, was held as part of the Friends of Career Development Roundtable (FoCDR) workshop in Brussels on 17 June 2022.
On 5 May, Amy Lenzo (*) gave an online masterclass on “Hosting and harvesting online VS physical” to the community of practitioners of the Art of Hosting at the European Commission (**). My takeaways (actually apply to any online session):
“It’s not a question of technology, it’s a question of relationships”
This was also my first live graphic recording using the Procreate app (***). Only a few days after installing it on my tablet (it’s crazy, I know, but I like these challenges). My first learnings to start with Procreate:
(*) Amy Lenzo on Linkedin – Twitter
(**) At the European Commission, the Art of Hosting is called the Art of Participatory Leadership
Quand j’ai écrit cet article en avril 2020, je voulais expliquer simplement les phases du déconfinement avec mes sketchnotes, et décrire sur une ligne du temps comment la Belgique en était arrivée à devoir confiner sa population pour contrer la pandémie du COVID-19. Comme tout le monde, j’avais alors l’espoir qu’avec la fin du déconfinement prévu pour septembre 2020, on en aurait fini avec cette période. Le cours des événements a été fort différent et j’ai été contraint de mettre à jour ma ligne du temps.
23/10/2020: Je dois mettre le titre de cet article au pluriel car la Belgique est maintenant touchée par une deuxième vague importante de cas COVID-19. Des mesures à nouveau strictes remettent le pays dans une situation similaire au premier confinement, après une phase de déconfinement et… de relachement.
27/07/2020: Après les phases de déconfinement compliquées à comprendre mais qui ont donné de l’espoir, la Belgique durci ses mesures en raison de l’augmentation inquiétante du nombre de cas de Covid19.
24/04/2020 (article original):
Le 24 avril, le gouvernement belge annonce sa stratégie de sortie de crise coronavirus. Le temps du confinement dû à la pandémie touche à sa fin, ou pour le moins c’est que l’on espère. Le conditionnel reste toujours de mise car comme l’a dit Madame Sophie Wilmes, première ministre, lors de sa conférence de presse: “
“Le déconfinement est une opération jamais réalisée dans l’histoire de notre pays et dépend de l’évolution de la situation sanitaire et se base sur des hypothèses et des prévisions. […] Rien n’est gravé dans le marbre et certainement pas les échéances.” Les faits lui ont malheureusement donné raison.
Le moins que l’on puisse dire c’est que le déroulement de la sortie de crise annoncée en 4 phases apparait compliqué et peu clair. Comme quoi, la communication de crise est une tâche très difficile. Pour mieux m’y retrouver, j’ai visualisé sur une ligne du temps les différentes phases de sortie, avec ce qui s’était passé depuis le début de la crise (et les événéments qui ont suivi). J’ai ajouté quelques sketchnotes persos sur la ligne du temps pour faciliter la compréhension de ce qui est à nouveau autorisé, ou interdit.
On 24 April 2020, I attended an interesting online session by Rafael Höhr on “Applications to create graphics in newsrooms“.
Although the title was explicit, we were going to talk about tools to create graphics, I cannot help thinking that tools are not the most important part in the process of creating graphics. Rafael explained this very well during the session and despite everything we spent (too much) time on tools.
The process of creating graphics should follow this order:
My sketchnotes of Rafael’s online session:
Thanks to my colleagues in the EU Publications Office for organising the online session.
Being forced to work from home due to the coronavirus pandemic brought a lot of uncertainty, fear, big changes to our lives. Teleworking mindfully makes possible to live it better! This is the main message of an online session organised by my colleagues from the EC HR department.
Their presentation is based on the work of two extremely inspiring and inspired persons: the master of mindfulness, Jon Kabat-Zinn, and Elisabeth Kübler-Ross who described five stages of grief. (it fills me with joy to see how “we” rediscover the Elisabeth’s work during this coronavirus crisis).
